Terms of Service — Vital Supplement

Terms of Service

Please read these terms carefully before using our website or purchasing our products.

Last updated: April 10, 2026

Acceptance of Terms

Welcome to Vital Supplement. By accessing or using our website (vitalsupplement.com), purchasing our products, or using our services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our website or purchase our products.

These Terms constitute a legally binding agreement between you and Vital Supplement. We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website after changes are posted constitutes acceptance of the modified Terms.

Use of Website

Eligibility

You must be at least 18 years old to use this website and purchase our products. By using this website, you represent and warrant that you are at least 18 years of age and have the legal capacity to enter into these Terms.

Account Registration

To make purchases, you may be required to create an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your information to keep it accurate
  • Maintain the security of your password and account
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized use of your account

Prohibited Uses

You agree not to:

  • Use the website for any unlawful purpose or in violation of these Terms
  • Attempt to gain unauthorized access to any portion of the website
  • Interfere with or disrupt the website or servers
  • Use automated systems (bots, scrapers) to access the website
  • Impersonate any person or entity or misrepresent your affiliation
  • Upload or transmit viruses or malicious code
  • Collect or harvest personal information of other users

Product Information

We strive to provide accurate product descriptions, images, and pricing. However, we do not warrant that product descriptions, images, pricing, or other content on the website is accurate, complete, reliable, current, or error-free.

We reserve the right to:

  • Correct any errors, inaccuracies, or omissions at any time
  • Change or update product information without prior notice
  • Limit quantities available for purchase
  • Discontinue products at any time

Product images are for illustrative purposes only. Actual product packaging and materials may vary from what is shown on the website.

Orders and Payment

Order Acceptance

Your order is an offer to purchase products from us. We reserve the right to accept or decline your order for any reason, including product availability, errors in pricing or product information, or suspected fraudulent activity. If we decline your order after payment has been processed, we will issue a full refund.

Pricing

All prices are in U.S. dollars and are subject to change without notice. We are not responsible for pricing errors. If we discover a pricing error after you have placed an order, we will notify you and give you the option to cancel the order or pay the correct price.

Payment

We accept the following payment methods:

  • Major credit cards (Visa, Mastercard, American Express, Discover)
  • Debit cards
  • PayPal
  • Apple Pay and Google Pay

Payment is due at the time of order. By providing payment information, you represent and warrant that you are authorized to use the payment method and authorize us to charge the total amount to your payment method.

Sales Tax

Sales tax will be added to orders where applicable, based on your shipping address and local tax laws.

Shipping and Returns

Shipping

We currently ship to addresses within the United States. Shipping costs and estimated delivery times are provided at checkout. We are not responsible for delays caused by shipping carriers or customs (for international orders, if applicable).

  • Standard Shipping: 5-7 business days
  • Expedited Shipping: 2-3 business days
  • Free Shipping: Available on orders over $50 (standard shipping only)

30-Day Money-Back Guarantee

We offer a 30-day money-back guarantee on all products. If you are not satisfied with your purchase, you may return it within 30 days of delivery for a full refund (excluding shipping costs).

To be eligible for a return:

  • Products must be returned within 30 days of delivery
  • Products must be in their original packaging
  • Products must be unused or partially used (we understand you need to try them)
  • You must provide proof of purchase (order number or receipt)

To initiate a return, contact our customer service team at [email protected]. We will provide return instructions and a prepaid return label.

Refunds

Once we receive and inspect your return, we will process your refund within 5-7 business days. Refunds will be issued to the original payment method. Please allow additional time for your bank or credit card company to process the refund.

Product Disclaimers

Health and Medical Disclaimer

IMPORTANT: Our products are dietary supplements and are not intended to diagnose, treat, cure, or prevent any disease. Statements regarding our products have not been evaluated by the Food and Drug Administration (FDA).

Before using our products, consult with a qualified healthcare professional if you:

  • Are pregnant, nursing, or planning to become pregnant
  • Have a medical condition or are taking prescription medications
  • Have known allergies to any ingredients in our products
  • Are under 18 years of age

Results Disclaimer

Individual results may vary. Testimonials and reviews on our website represent individual experiences and are not guarantees of results. Results depend on many factors including genetics, diet, lifestyle, and consistent use of the product.

Allergen Information

Our products are manufactured in a facility that may process allergens including soy, dairy, eggs, fish, shellfish, tree nuts, peanuts, wheat, and sesame. If you have severe allergies, please review the ingredient list carefully and consult your healthcare provider before use.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, VITAL SUPPLEMENT SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

  • Your use or inability to use the website or products
  • Any unauthorized access to or use of our servers or personal information
  • Any interruption or cessation of transmission to or from the website
  • Any bugs, viruses, or similar harmful components transmitted through the website
  • Any errors or omissions in content or products
  • Any adverse reactions or side effects from using our products

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL DAMAGES EXCEED THE AMOUNT YOU PAID FOR THE PRODUCT(S) GIVING RISE TO THE CLAIM, OR ONE HUNDRED DOLLARS ($100), WHICHEVER IS GREATER.

Warranty Disclaimer

THE WEBSITE AND PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

Intellectual Property

All content on this website, including text, graphics, logos, images, product descriptions, and software, is the property of Vital Supplement or its licensors and is protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, or exploit any content from this website without our prior written permission.

Governing Law and Disputes

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.

Any disputes arising out of or relating to these Terms or your use of the website shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, except that either party may seek injunctive relief in court to prevent infringement of intellectual property rights.

You agree to waive any right to a jury trial or to participate in a class action lawsuit.

Severability and Waiver

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

Our failure to enforce any right or provision of these Terms shall not be deemed a waiver of such right or provision.

Questions About These Terms?

If you have any questions or concerns about these Terms of Service, please contact us:

Email: [email protected]

Mail: Vital Supplement Legal Department, 5435 Frankford Estates Drive, Baltimore, MD 21206

Phone: 1-410-585-4543